Introduction
These terms and conditions and the documents referred to and linked below
(the “Terms”) establish the basis on which the site operated under the URL (the
“Site”) and its related or connected services (collectively, the “Service”) will be
provided to you.
Please read these Terms very carefully, as they constitute a legally binding
agreement between you – our customer (the “Customer”) – and us. By opening
an account (the “Account”) and using the Service, you agree to be bound by
these Terms, along with any amendments that may be published from time to
time.
If anything is unclear to you, please contact us using the contact details below.
The Service is provided by NovaWave Technology N.V., a limited liability
company registered in Curaçao with company registration number 162293, with
registered address at Schottegatweg Oost 10, Unit 1-9, Bon Bini Business
Center, Willemstad, Curaçao, Dutch Caribbean.
NovaWave Technology N.V. is licensed in Curaçao under License 8048-
JAZ2023-000 for the provision of sports betting. NovaWave Technology N.V.
will communicate with Customers only by email to the registered email address
(the “Registered Email Address”) provided when opening your player account:
Communication from bet7k.com will be issued through the following:
Only by email: info@bet7k.com
General Terms
We reserve the right to change the Terms (including any documents referred to
and linked below) at any time. When such a change is not substantial, we may
not provide prior notice. You will be notified in advance of material changes to
the Terms and may be required to reconfirm acceptance of the updated terms
before the changes take effect. If you object to any of these changes, you must
immediately stop using the Service and the termination provisions below will
apply. Continued use of the Service indicates your agreement to be bound by
such changes.
1 – Your Obligations
1.1 – You agree that, when using the Service:
1.1.1 – You are over 18 years old (or above the age of majority as stipulated by
the laws of the jurisdiction applicable to you) and can enter into a legally binding
agreement with us.
1.1.2 – You are in a country where it is legal to place bets on the Service (if in
doubt, you should seek local legal guidance). It is your responsibility to ensure
that your use of the service is legal.
1.1.3 – You are not a resident of the following countries: [List of countries]
1.2 – When sending money to us, you are authorized to do so, for example, you
are the authorized user of the debit/credit card or other payment method you
use.
1.3 – When participating in the Services and/or placing bets, you shall not be in
a position of actual, potential, or perceived conflict of interest in any way.
1.4 – You have never failed to pay or attempted to avoid paying a debt related to
a bet.
1.5 – You are acting solely on your own behalf as a private individual and not on
behalf of another party or for commercial purposes.
1.6 – When placing bets, you may lose part or all of your money deposited with
us in accordance with these Terms, and you will be fully responsible for that
loss.
1.7 – You must use the Service only for legitimate betting purposes and must
not attempt to manipulate any market or element within the Service in bad faith
or in a way that negatively affects the integrity of the Service or ours.
1.8 – When placing bets on the Service, you must not use any information
obtained in violation of any legislation in force in the country where you were at
the time the bet was placed.
1.9 – You must make all payments to us in good faith and not attempt to reverse
a payment made or take any action that causes such payment to be reversed
by a third party to avoid a legitimately incurred debt.
1.10 – You must act in general good faith towards us and the Service at all times
and for all bets placed through the Service.
2 – Registration
2.1 – You agree that when using the Service:
2.1.1 – To protect the integrity of the Service and for other operational reasons,
we reserve the right to refuse acceptance of a registration request from any
applicant at our sole discretion and without any obligation to communicate a
specific reason.
2.1.2 – Before using the Service, you must personally complete the registration
form and read and accept these Terms. To start betting on the Service, you will
need to become a verified Customer, which includes passing certain checks.
You may be asked to provide valid proof of identity and any other documents
that may be deemed necessary.
2.1.3 – This includes, but is not limited to, a photo ID (copy of passport, driver’s
license, or national identity document) and a recent utility bill listing your name
and address as proof of residence, at a minimum. We reserve the right to
suspend betting or restrict Account options on any Account until the necessary
information is received. This procedure is a legal requirement and is done in
accordance with applicable gaming regulations and legal anti-money laundering
requirements. Additionally, you will need to fund your Player Account using the
payment methods established in the payments section of our Site.
2.2 – You must provide complete and accurate information about yourself,
including a valid first name, last name, address, and email, and update this
information in the future to keep it complete and accurate.
2.3 – It is your responsibility to keep your contact details up to date in your
Account. Failure to do so may result in not receiving important Account-related
notifications and information, including changes we make to these Terms.
2.4 – We identify and communicate with our Customers through their Registered
Email Address. It is the Customer’s responsibility to maintain an active and
unique email account, provide us with the correct email address, and inform
bet7k.com of any changes to their email address.
2.5 – Each Customer is fully responsible for maintaining the security of their
Registered Email Address to prevent the use of their Registered Email Address
by third parties.
2.6 – bet7k.com will not be responsible for any damages or losses deemed or
alleged to result from communications between bet7k.com and the Customer
using the Registered Email Address.
2.7 – Any Customer who does not have an email address accessible by
bet7k.com will have their Account suspended until such an address is provided
to us.
2.8 – We will immediately suspend your Account upon written notice if you
intentionally provide false or inaccurate personal information. We may also take
legal action against you for doing so in certain circumstances and/or contact the
relevant authorities who may also take action against you.
2.9 – You may only register one Account with the Service. Accounts are subject
to immediate closure if it is found that you have multiple Accounts registered
with us.
2.10 – This includes the use of representatives, relatives, associates, affiliates,
related parties, connected persons, and/or third parties acting on your behalf.
2.11 – To ensure your financial solvency and confirm your identity, we may use
any third-party information providers we deem necessary.
2.12 – You must keep your password for the Service confidential.
2.13 – As long as the requested Account information has been provided
correctly, we have the right to assume that bets, deposits, and withdrawals have
been made by you.
2.14 – We recommend that you change your password regularly and never
disclose it to third parties.
2.15 – Passwords must contain at least one letter, one number, and one special
character and must be at least eight characters long. It is your responsibility to
protect your password, and any failure to do so will be at your own risk.
2.16 – You should log out of the Service at the end of each session.
2.17 – If you believe any of your Account information is being improperly used
by a third party, or that your Account has been hacked, or that your password
has been discovered by a third party, you must notify us immediately by email
using your Registered Email Address to support@bet7k.com.
2.18 – You must inform us if your Registered Email Address has been hacked;
however, we may require you to provide additional information/documents so
that we can verify your identity. We will immediately suspend your Account as
soon as we become aware of such incidente. Meanwhile, you are responsible
for all activity on your Account, including third-party access, regardless of
whether the access was authorized by you.
2.19 – You must not, at any time, transmit any content or other information on
the Service to another Customer or any other party by means of a screenshot
(or other similar method), nor display any information or content in a frame or in
any other way that is different from how it would appear if that Customer or third
party had typed the Service URL in the browser bar.
2.20 – When registering, you will be asked to choose the currency in which you
will operate your Account. This will be the currency of your deposits,
withdrawals, and bets placed and matched on the Service as set out in these
Terms. Some payment methods do not process all currencies. In these cases, a
processing currency will be displayed, along with a conversion calculator
available on the page.
2.21 – We have no obligation to open an Account for you, and our registration
page on the site is merely an invitation to treat. It is entirely at our discretion
whether we proceed with opening an Account for you, and should we refuse to
open an Account, we have no obligation to provide a reason for the refusal.
3 – Restricted Use
3.1 – You must not use the Service:
3.1.1 – if you are under 18 years of age (or below the age of majority as
stipulated by the laws of the jurisdiction applicable to you) or if you are not
legally able to enter into a binding legal agreement with us.
3.1.2 – to collect usernames, email addresses, and/or other information of other
Customers by any means (for example, by sending spam, other types of
unsolicited emails, or the unauthorized incorporation of, or linking to, the
Service).
3.1.3 – to disrupt or unduly affect the activities of other Customers or the general
operation of the Service.
3.1.4 – to promote unsolicited commercial advertisements, affiliate links, and
other forms of solicitation that may be removed from the Service without prior
notice.
3.1.5 – in any way that, in our reasonable opinion, could be considered an
attempt to: (a) deceive the Service or another Customer using the Service; or
(b) conspire with any other Customer using the Service to gain an unfair
advantage.
3.1.6 – to collect our odds or violate any of our Intellectual Property Rights.
3.1.7 – or for any illegal activity of any kind.
3.2 – You may not sell or transfer your account to third parties, nor acquire a
player account from a third party.
3.3 – You may not, in any way, transfer funds between player accounts.
3.4 – We may immediately terminate your Account upon written notice if you use
the Service for unauthorized purposes. We may also take legal action against
you for doing so in certain circumstances.
4 – Privacy
4.1 – Any information provided to us by you will be protected and processed in
strict accordance with these Terms and our Privacy Policy.
4.2 – We will not disclose the identity of any person who places bets using the
Service unless the information is legally required by competent authorities, such
as Regulators, the Police (for example, to investigate fraud, money laundering,
or sports integrity issues), or by Financial Entities, such as banks or payment
providers, or as permitted from time to time in accordance with the Privacy
Policy.
4.3 – After registration, your information is stored in our database. This means
that your personal information may be transferred outside the European
Economic Area (EEA) to jurisdictions that may not provide the same level of
protection and security applied within the EU or EEA. By agreeing to these
Terms, you consent to the transfer of your personal information for the purposes
of providing the Service subject to this agreement.
5 – Your Account
5.1 – We accept Accounts in various currencies. All Account balances and
transactions appear in the currency selected when the Account was originally
opened.
5.2 – We do not offer credit for the use of the Service.
5.3 – We may close or suspend an Account and refund any amounts held if you
are not or if we reasonably believe that you are not complying with these Terms,
or to ensure the integrity or fairness of the Service, or if we have other
reasonable grounds for doing so. We may not always be able to give prior
notice.
5.4 – We reserve the right to suspend an Account without prior notice and return
all funds. Contractual obligations already due will, however, be honored.
5.5 – We reserve the right to refuse, restrict, cancel, or limit any bet at any time
for any reason, including any bet perceived as being made in a fraudulent
manner to circumvent our betting limits and/or our system regulations.
5.6 – If we close or suspend your Account due to non-compliance with these
Terms, we may cancel and/or void any of your bets.
5.7 – If any amount is erroneously credited to your Account, it will remain our
property and, when we become aware of any error, we will notify you and the
amount will be withdrawn from your Account.
5.8 – If, for any reason, your Account becomes overdrawn, you will be in debt to
us for the excess amount. You must inform us as soon as you become aware of
any errors related to your Account.
5.9 – Customers have the right to self-exclude from bet7k.com Services. Such
requests must be received from the Customer’s Registered Email Address and
sent to support@bet7k.com.
5.10 – Customers can set limitations on the amount they can bet and lose. Such
a request must be sent from the Customer’s Registered Email Address to
support@bet7k.com.
5.11 – The implementation and increase of limits will be processed diligently;
however, any request for removal or reduction of limitations will be made after a
seven-day reflection period following your request.
5.12 – If you wish to close your account with us, send an email from your
Registered Email Address to support@bet7k.com.
6 – Depositing Funds
6.1 – You can deposit funds into your Account through any of the methods
available on our Site. All deposits must be made in the same currency as your
Account, and any deposits made in another currency will be converted using the
daily exchange rate obtained from our own bank’s prevailing exchange rate,
after which your Account will be credited accordingly.
6.2 – Fees and charges may apply to customer deposits and withdrawals. Any
deposit made into an account that is not rolled over (wagered) three times will
incur a 3% processing fee and any applicable withdrawal fee. You are
responsible for any bank charges you may incur when depositing funds with us.
6.3 – bet7k.com is not a financial institution and uses third-party electronic
payment processors to process credit and debit card deposits; they are not
processed directly by us. If you deposit funds via a credit or debit card, your
Account will only be credited if we receive an approval code and authorization
from the payment issuing institution. If your card issuer does not provide such
authorization, your Account will not be credited with those funds.
6.4 – Your funds are deposited and held in the respective client account based
on your Account currency. We are not a financial institution, and you will not be
entitled to any interest on pending account balances, and any interest accrued
on client accounts will be paid to us.
6.5 – Funds originating from illegal means must not be deposited with us.
7 – Withdrawing Funds
7.1 – You can withdraw any part or all of your Account Balance within the
maximum transaction limits shown on the Site. Please note that fees may apply.
7.2 – All withdrawals must be made in the currency of your Account unless
otherwise specified by us.
7.3 – We reserve the right to request documentation for identity verification
purposes before granting any withdrawal from your Account. We also reserve
the right to request such documentation at any time during the period of your
relationship with us.
7.4 – All withdrawals must be made to the original debit card, credit card, bank
account, or payment method used to make the payment to your Player Account.
We may, and always at our discretion, allow you to withdraw to a payment
method from which your original deposit did not originate. This will always be
subject to additional security checks.
7.5 – If you wish to withdraw funds but your account is inaccessible, inactive,
blocked, or closed, please contact our Customer Service Department at
support@bet7k.com.
8 – Transactions and Payment Processors
8.1 – You are fully responsible for paying all amounts due to us. You must make
all payments to us in good faith and not attempt to reverse a payment made or
take any action that causes such payment to be reversed by a third party to
avoid a legitimately incurred debt. You will reimburse us for any chargebacks,
payment denials or reversals you make and any loss suffered by us as a
consequence. We also reserve the right to impose an administration fee of €60,
or currency equivalent, for any chargeback, payment denial or reversal you
make.
8.2 – We reserve the right to use third-party electronic payment processors
and/or merchant banks to process payments made by you, and you agree to be
bound by their terms and conditions, provided they are disclosed to you and
these terms do not conflict with these Terms.
8.3 – All transactions made on our site may be checked to prevent money
laundering or terrorist financing activities. Suspicious transactions will be
reported to the relevant authority in accordance with the jurisdiction governing
the transaction.
9 – Errors
9.1 – In the event of an error or malfunction of our system or processes, all bets
will be void. You have an obligation to inform us immediately as soon as you
become aware of any error in the Service. In the event of communication or
system errors, bugs or viruses occurring in connection with the Service and/or
payments made to you as a result of a defect or error in the Service, we will not
be liable for any costs, expenses, losses or claims incurred directly or indirectly
as a result of such errors, and we reserve the right to void all games/bets in
question and take any other action to correct such errors.
9.3 – We make every effort to ensure that we do not make errors in posting
lines. However, if as a result of human error or system problems, a bet is
accepted at odds that are: materially different from those available in the
general market at the time the bet was made; or clearly incorrect given the
chance of the event occurring at the time the bet was made, then we reserve
the right to cancel or void that bet, or cancel or void a bet made after an event
has started.
9.4 – We have the right to recover from you any amount overpaid and to adjust
your Account to rectify any error. An example of such an error might be where a
price is incorrect or where we input an incorrect event result. If there are
insufficient funds in your Account, we may demand that you pay us the relevant
outstanding amount relating to any erroneous bets or games. Accordingly, we
reserve the right to cancel, reduce or delete any pending bets, whether made
with funds resulting from the error or not.
10 – General Rules
10.1 – If a specific sport rule contradicts a general rule, then the general rule will
not apply.
10.2 – The winner of an event will be determined on the day of the event’s
settlement; we do not recognize protested or overturned decisions for betting
purposes. The result of an event suspended after the start of competition will be
decided according to the betting rules specified for that sport by us.
10.3 – All published results will be final after 72 hours and no queries will be
accepted after this time period. Within 72 hours of the publication of results, the
company will only correct/adjust results due to human error, system error or
errors made by the reference results source.
10.4 – Minimum and maximum bet amounts on all sporting events will be
determined by us and are subject to change without prior notice. We also
reserve the right to adjust limits on individual Accounts.
10.5 – Customers are solely responsible for their own Account transactions. Be
sure to review your bets for any errors before submitting them. Once a
transaction is complete, it cannot be altered. We are not responsible for missing
or duplicate bets made by the Customer and will not accept discrepancy
requests due to a bet being missing or duplicated. Customers can review their
transactions in the My Account section of the site after each session to ensure
all requested bets were accepted.
10.6 – For a bet to have action on any named competitor in a Yes/No
Proposition, the competitor must enter and compete in the event.
10.7 – A game/match will have action regardless of the League header
associated with the matchup. For example, two teams from the same League
are playing in a Cup competition. If the matchup is incorrectly placed in the
League offering, the game/match will still have action, provided the matchup is
correct. In other words, a matchup will have action as long as the two teams are
correct and regardless of the League header it is placed under on our Site.
10.8 – If an event is not held on the same date announced by the governing
body, then all bets on the event will have no action. If an event is published by
us with an incorrect date, all bets will have action based on the date announced
by the governing body.
10.9 – bet7k.com reserves the right to remove events, markets, and any other
product from the site. bet7k.com reserves the right to restrict any player’s
access without prior notice.
10.10 – In all future bets (e.g., season win totals, Super Bowl winner, etc.), the
winner as determined by the Governing Body will also be declared the winner
for betting purposes, except when the minimum number of games required for
the future to have “action” has not been completed.
11 – Communications and Notices
11.1 – All communications and notices to be given under these Terms by you to
us must be sent to support@bet7k.com.
11.2 – All communications and notices to be given under these Terms by us to
you must, unless otherwise stated in these Terms, be posted on the Site and/or
sent to the Registered Email Address we hold in our system for the relevant
Customer. The method of such communication will be at our sole and exclusive
discretion.
11.3 – All communications and notices to be given under these Terms by you or
by us must be in writing in the English language. When the service is not
operated by bet7k.com, all communications must be given to and from the
Registered Email Address on your Account.
12 – Matters Beyond Our Control
12.1 – We cannot be held liable for any failure or delay in providing the Service
due to an event of Force Majeure which may reasonably be considered outside
of our control despite our execution of reasonable preventive measures, such
as: act of God; pandemic diseases; trade or labor dispute; power outage; act,
failure or omission of any government or authority; obstruction or failure of
telecommunication services; or any other delay or failure caused by a third
party, and we will not be liable for any resulting loss or damage that you may
suffer. In such an event, we reserve the right to cancel or suspend the Service
without incurring any liability.
13 – Liability
13.1 – To the extent permitted by applicable law, we will not compensate you for
any reasonably foreseeable loss or damage (direct or indirect) that you may
suffer if we fail to meet our obligations under these terms, unless we have
breached any duty imposed by law (including if we cause death or personal
injury by negligence), in which case we will not be liable to you if such failure is
attributed to:
13.1.1 – Your own fault
13.1.2 – A third party unrelated to our performance of these terms (for example,
problems due to communication network performance, congestion and
connectivity or the performance of your computer equipment); or
13.1.3 – Any other events that neither we nor our suppliers could have foreseen
or prevented, even if we or they had taken reasonable care. As this service is
for consumer use only, we will not be liable for any commercial losses of any
kind.
13 – Liability (continued)
13.2 – Any other events that neither we nor our suppliers could have foreseen or
prevented, even if we or they had taken reasonable care. As this service is for
consumer use only, we will not be liable for any commercial losses of any kind.
13.2.1 – The amount of the bets and/or wagers you made via your account in
relation to the bet/wager or product that gave rise to the relevant liability, or
13.2.2 – €500 in total, whichever is less.
13.3 – We strongly recommend that you:
13.3.1 – take care to verify the suitability and compatibility of the service with
your own computer equipment before using it; and
13.3.2 – take reasonable precautions to protect yourself against harmful
programs or devices, including installing anti-virus software.
14 – Underage Gambling
14.1 – If we suspect that you are or receive notification that you are currently
under 18 years of age or were underage (or below the legal age as stipulated
by the laws of the jurisdiction applicable to you) when you placed any bet
through the Service, your Account will be suspended to prevent you from
placing further bets or withdrawing funds from your Account. We will then
investigate the matter, including whether you have been betting as an agent of
or on behalf of a person under 18 years of age (or below the legal age as
stipulated by the laws of the jurisdiction applicable to you).
14.1.1 – currently is;
14.1.2 – was under 18 years of age or below the age of majority that applies to
you at the relevant time;
14.1.3 – or has been betting as an agent or at the request of a person under 18
years of age or below the age of majority that applies:
14.1.3.1 – all winnings currently or due to be credited to your Account will be
withheld;
14.1.3.2 – all winnings obtained from betting through the Service while underage
must be paid to us upon request (if you fail to comply with this provision, we will
seek to recover all costs associated with the recovery of such amounts); and/or
14.1.3.3 – any amounts deposited in your bet7k.com Account that are not
winnings will be returned to you. This condition also applies to you if you are
over 18 years old but are placing your bets within a jurisdiction that specifies an
age higher than 18 years for legal betting and you are below the minimum legal
age in that jurisdiction.
14.2 – In the event we suspect that you are violating the provisions of this
Clause 14 or attempting to use them for fraudulent purposes, we reserve the
right to take any necessary action to investigate the matter, including informing
the relevant law enforcement agencies.
15 – Fraud
15.1 – We operate as bet7k.com and the bet7k.com name and logo are
registered trademarks. Any unauthorized use of our registered trademark and
logo may result in legal action against you.
15.2 – The uniform resource locator (URL) is our property and no unauthorized
use of the URL is permitted on another site or digital platform without our prior
written consent.
15.3 – As between us and you, we are the sole owners of the rights to and for
the Service, our technology, software and business systems (the “Systems”), as
well as our odds.
15.3.1 – you must not use your personal profile for your own commercial gain
(such as selling your status update to an advertiser); and
15.3.2 – when selecting a username for your Account, we reserve the right to
remove it or reclaim it if we believe it is inappropriate.
15.4 – You may not use our URL, trademarks, trade names and/or trade dress,
logos (the “Marks”) and/or our odds in connection with any product or service
that is not ours, that in any way may cause confusion among Customers or in
the public, or that in any way denigrates our company.
15.5 – Except as expressly provided in these Terms, we and our licensors do
not grant you any express or implied right, license, title or interest in the
Systems or the Marks and all such rights, license, title and interest are
specifically retained by us and our licensors.
16 – Your License
16.1 – Subject to these Terms and your compliance with them, we grant you a
non-exclusive, limited, non-transferable, and non-sublicensable license to
access and use the Service solely for your personal and non-commercial
purposes. Our license to you terminates if our agreement with you under these
Terms terminates.
16.2 – Except in relation to your own content, you may not, under any
circumstances, modify, publish, transmit, transfer, sell, reproduce, upload, post,
distribute, perform, display, create derivative works from, or in any other way
exploit, the Service and/or any of the content therein or the software contained
therein, except as expressly permitted in these Terms or otherwise on the Site.
16.3 – Any non-compliance by you with this Clause may also be a violation of
our or third parties’ intellectual property and other proprietary rights, which may
subject you to civil and/or criminal liability.
17 – Your Conduct and Safety
17.1 – We would like you to enjoy the Service. However, for your protection and
that of all Customers, posting any content on the Service, as well as conduct in
connection with it and/or the Service, which is in any way illegal, inappropriate,
or undesirable is strictly prohibited – it is Prohibited Behavior.
17.2 – Legal action may be taken against you by another Customer, another
third party, law enforcement authorities, and/or us with respect to you having
engaged in Prohibited Behavior.
17.3 – Prohibited Behavior includes, but is not limited to, accessing or using the
Service to:
17.3.1 – promote or share information that you know is false, misleading, or
illegal.
17.3.2 – conduct any illegal or criminal activity, such as, but not limited to, any
activity that promotes or favors any criminal activity or enterprise, provides
instructional information about the manufacture or purchase of weapons,
violates the privacy or other rights of another Customer or any other third party,
or that creates or spreads computer viruses.
17.3.3 – harm minors in any way.
17.3.4 – transmit or make available any content that is illegal, harmful,
threatening, abusive, tortious, defamatory, vulgar, obscene, lewd, violent,
hateful or racially or ethnically or otherwise objectionable.
17.3.5 – transmit or make available any content that the user does not have the
right to make available under any law or contractual or fiduciary relationship,
including, without limitation, any content that infringes the copyrights,
trademarks, or other intellectual property and proprietary rights of third parties.
17.3.6 – transmit or make available any content or material that contains any
software virus or other computer code, or programming code (including HTML)
designed to interrupt, destroy or alter the functionality of the Service, its
presentation or any other site, computer software or hardware.
17.3.7 – interfere with, disrupt, or reverse engineer the Service in any way,
including, without limitation, intercepting, emulating or redirecting the
communication protocols used by us, creating or using cheats, mods or hacks
or any other software designed to modify the Service, or using any software that
intercepts or collects information from or through the Service.
17.3.8 – retrieve or index any information from the Service using any robot,
spider, or other automated mechanism.
17.3.9 – participate in any activity or action that, in our sole discretion, results or
may result in another Customer being defrauded or deceived.
17.3.10 – transmit or make available any unsolicited or unauthorized advertising
or mass mailing, such as, but not limited to, spam, instant messages, “spim”,
“spam”, chain letters, pyramid schemes or other forms of solicitation.
17.3.11 – create Player Accounts by automated means or under false or
fraudulent pretenses.
17.3.12 – impersonate another Customer or any other third party, or
17.3.13 – any other act or thing that we reasonably consider to be contrary to
our business principles.
17.3.14 – The above list of Prohibited Behaviors is not exhaustive and may be
modified by us at any time or from time to time.
18 – Links to Other Sites
18.1 – The Service may contain links to third-party sites that are not maintained
by us, or related to us, and over which we have no control.
18.2 – Links to such sites are provided solely as a convenience to Customers,
and are not in any way investigated, monitored, or checked for accuracy or
completeness by us. Links to such sites do not imply any endorsement by us of
the linked sites or their content or their owners. We have no control over or
responsibility for the availability nor for the accuracy, completeness,
accessibility and usefulness of them.
19 – Complaints
19.1 – If you have any concerns or questions about these Terms, you should
contact our Customer Service Department by email at support@bet7k.com.
19.2 – NOTWITHSTANDING THE ABOVE, WE HAVE NO LIABILITY TO YOU
OR TO ANY THIRD PARTY WHEN RESPONDING TO ANY COMPLAINT WE
RECEIVE OR TAKING ACTION IN RELATION TO IT.
19.3 – Any Customer of the Service who has concerns or questions about these
Terms in relation to the settlement of any bet7k.com market should contact our
Customer Service Department at support@bet7k.com using their Registered
Email Address.
19.4 – If a Customer is not satisfied with how a bet has been settled, the
Customer should provide details of their complaint to our Customer Service
Department by email to support@bet7k.com. We will make every effort to
respond to queries of this type within a few days (and, in any case, we intend to
respond to all such queries within 28 days of receipt).
19.5 – Disputes must be submitted within three (3) days from the date the bet in
question was decided. No claims will be honored after this period. The
Customer is solely responsible for their Account transactions.
Complaints/disputes must be sent to support@bet7k.com and must be sent
from the Customer’s Registered Email Address.
19.6 – In the event a dispute arises between you and us, our Customer Service
Department will attempt to reach an agreed solution. If our Customer Service
Department is unable to reach an agreed solution with you, the matter will be
escalated to our management in accordance with our Complaints Procedure
(available upon request).
19.7 – The Customer has the right to submit a complaint to one of our licensing
bodies if all efforts to resolve a dispute to the Customer’s satisfaction have
failed.
19.8 – Customers who are receiving the service from bet7k.com should contact
the Curaçao Internet Gaming Association and/or the Curaçao Department of
Judicial Affairs.
20 – Account Registration and Security
20.1 – Customers of the Service must provide their real names and information
and, to comply with this, all Customers must commit to the following rules when
registering and maintaining their Account:
20.1.1 – you must not provide any false personal information on the Service or
create an Account for anyone other than yourself.
20.1.2 – you must not use your personal profile for your own commercial gain
(such as selling your status update to an advertiser); and
20.1.3 – when selecting a username for your Account, we reserve the right to
remove it or reclaim it if we believe it is inappropriate.
21 – Assignment
21.1 – Neither these Terms nor any rights or obligations hereunder may be
assigned by you without our prior written consent, which will not be
unreasonably withheld. We may, without your consent, assign all or any part of
our rights and obligations hereunder to any third party, provided that such third
party is capable of providing a service of substantially similar quality to the
Service, upon written notice of this on the Service.
22 – Severability
22.1 – In the event that any provision of these Terms is deemed by any
competent authority to be unenforceable or invalid, the relevant provision will be
modified to allow its enforcement in accordance with the intention of the original
text to the greatest extent permitted by applicable law. The validity and
enforceability of the remaining provisions of these Terms will not be affected.
23 – Breach of These Terms
23.1 – Without limiting our other remedies, we may suspend or terminate your
Account and refuse to continue to provide the Service, in either case without
prior notice, if, in our reasonable opinion, you breach any material term of these
Terms. However, any notice of such action will be promptly provided to you.
24 – Applicable Law and Jurisdiction
24.1 – The laws of Curaçao govern the Service operated by NovaWave
Technology N.V.
25 – General Provisions
25.1 – Duration of agreement. These Terms will remain in full force and effect
while you access or use the Service or are a Customer of bet7k.com. These
Terms will survive the termination of the Player Account for any reason.
25.2 – Gender. Words importing the singular number will include the plural and
vice versa, words importing the masculine gender will include the feminine and
neuter genders and vice versa, and words importing persons will include
individuals, partnerships, associations, trusts, unincorporated organizations,
and corporations.
25.3 – Waiver. No waiver by us, whether by conduct or otherwise, of a breach or
threatened breach by you of any term or condition of these Terms will be
effective against, or binding upon, us unless made in writing and duly signed by
us, and, unless otherwise provided in the written waiver, will be limited to the
specific breach waived.
25.4 – Headings. The division of these Terms into paragraphs and subparagraphs and the insertion of headings are for convenience of reference only
and will not affect or be utilized in the construction or interpretation of these
Terms.
25.5 – Acknowledgment. By accessing or using the Service hereafter, you
acknowledge having read, understood, and agreed to each of the paragraphs of
these Terms. As a result, you irrevocably waive any future argument, claim,
demand, or proceeding to the contrary of what is contained in these Terms.
25.6 – Language. In the event of a discrepancy between the English version of
these rules and any other language version, the English version will be
considered correct.
25.7 – Entire Agreement. These Terms constitute the entire agreement between
you and us with respect to your access and use of the Service and supersede
all other prior agreements and communications, whether oral or written, with
respect to the subject matter herein.
26 – Betting Rules
26.1 – bet7k.com is operated by NovaWave Technology N.V., a limited liability
company registered in Curaçao with company registration number 162293, with
registered address at Schottegatweg Oost 10, Unit 1-9, Bon Bini Business
Center, Willemstad, Curaçao, Dutch Caribbean.
26.2 – Any dispute related to the sports betting product should be sent by email
to: support@bet7k.com.
27 – This operator has implemented policies and scripts on its platform that
ensure the following:
27.1 – When registering, players identify themselves with their name, date of
birth, residential address, contact email, and mobile number (optional);
27.2 – When registering, players must check the following questions:
27.2.1 – I am 18 years of age or older
27.2.2 – I am playing for myself and with my own money
27.2.3 – This is my first/only registration on bet7k.com
27.2.4 – I have not voluntarily excluded myself from any betting site in the last
12 months
27.2.5 – I have read and accept the terms and conditions
27.2.6 – I declare that all information provided by me to bet7k.com is correct and
can be verified, and I understand that providing any form of incorrect
information will invalidate all winnings from my plays on bet7k.com
27.2.7 – I am aware and acknowledge that bet7k.com sets certain limitations on
the maximum prizes that can be won per day/week/month and/or can be
withdrawn per day/week/month
27.3 – A digital copy/key is generated as proof of the above acceptance
27.3.1 – After initial registration, a confirmation email for the registration must be
sent to the registrant with a numbered and date-stamped version of the T&C
attached to it;
27.3.2 – The registrant must confirm receipt of the email and the T&C;
27.3.3 – No deposit can be made until this confirmation of receipt has been sent
by the registrant. The T&C must be accessible from the Homepage and
available in downloadable format (PDF), including the date and version number
at the time of download